RETURNS & EXCHANGES POLICY

At YUSHE, we want you to feel great about every purchase. That’s why we offer easy, flexible returns whether you shop directly on our website or through e-commerce marketplaces.

Shopping on YUSHE.com?

• You can return eligible items within 7 days of delivery.
• Items should be unworn, unwashed, with tags attached, and in their original packaging.
• Final sale, intimate apparel, and clearance items are excluded from returns.
• Refunds go to your original payment method, minus a $7.99 return shipping fee.
• Prefer to avoid return shipping fees? Choose store credit and enjoy free returns.
• We also offer free size or colour exchanges within the USA, subject to availability.

Shopping on E-commerce Marketplaces?

• Your order is covered by Ecommerce Marketplaces’ return policies, generally allowing returns within 30 days.
• For E-commerce Marketplaces purchases, please follow their easy return process directly through their platform.

How to Make a Return or Exchange on YUSHE.com

• Contact us via our Returns Centre or email [email protected] within 15 days.
• We'll guide you through the simple return or exchange steps.
• Once we receive and inspect your item, your refund or exchange will be processed within 7–10 business days.

Why the Difference?

We strive to offer you the best experience on every platform. While e-commerce marketplaces handle their returns generously, returns on our website help us keep quality high and prices fair, all while supporting sustainability with options like store credit and free exchanges.